5.6.4 Reinstatement of Vendors

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(Added 09/15)

A Specialized Telecommunications Assistance Program (STAP) vendor that has been suspended from or determined to be ineligible to participate as a STAP vendor in the program may be reinstated by the HHSC Office for Deaf and Hard of Hearing Services (DHHS) by submitting:

  • a written request to HHSC DHHS for reinstatement; and
  • written documentation showing that:
    • all program eligibility requirements have been satisfied; and
    • any violations or deficiencies that resulted in the suspension or ineligibility determination have been remedied.

HHSC DHHS decisions about vendors’ reinstatement requests are final.