1000, Contact Information and Purpose
1100, Contact Information
Body
Revision 25-3; Effective Oct. 29, 2025
Mailing Address
HHSC Family Planning Program
North Austin Complex, Mail Code 0224
4601 W. Guadalupe Street,
Austin, TX 78751-2920
Helpline
8 a.m. to 5 p.m. Central Time
Monday through Friday
Austin Phone No. 512-776-7796
Provider questions: 800-925-9126
TMHP contact center, pick option 5
Websites
1200, Purpose of the Manual
Body
Revision 24-2; Effective Oct. 15, 2024
The Family Planning Program Policy Manual is a guide for grantees who deliver HHSC FPP services in Texas. FPP providers must also follow policies and procedures per the Texas Medicaid Program in the Texas Medicaid Provider Procedures Manual (TMPPM).
Federal and state laws about reporting child abuse, health facilities operation, professional practice, insurance coverage and related topics also affect family planning services. Grantees must be aware of and follow existing laws.