Revision 07-4; Effective October 1, 2007

A-611 At Application

Revision 26-2; Effective April 1, 2026

TANF

Verify the identity of the person interviewed. Once identity is verified for a person, do not re-verify.

Related Policy

Identifying Applicants Interviewed by Phone and Prevention of Duplicate Participation, A-2000

Medical Programs except TA 31, TP 32, TP 33, TP 34, TP 35 and TP 36

Verify the identity of all applicants requesting benefits. Once identity is verified for a person, do not re-verify.

Verify the identity of the person interviewed if questionable, if an interview was requested or conducted.

Related Policy

Verification of Citizenship, A-351

SNAP

Verify the identity of the person interviewed.

Verify the identity of both the AR and the person the AR represents If the authorized representative (AR) applies for the household.

Exception: If necessary to meet expedited service time limits, staff only need to verify the identity of the AR being interviewed.

Related Policy

Identifying Applicants Interviewed by Phone and Prevention of Duplicate Participation, A-2000

A-612 Redetermination

Revision 26-2; Effective April 1, 2026

SNAP and TANF

Verify the identity of the person interviewed if not previously verified.

Medical Programs except TA 31, TP 32, TP 33, TP 34, TP 35 and TP 36

Verify the identity of each person requesting benefits during the redetermination, if identity was not previously verified. Once identity is verified for a person, do not re-verify.

Related Policy

Verification of Citizenship, A-351
Citizenship, A-358.1
Verification Sources, A-621
Identifying Applicants Interviewed by Phone and Prevention of Duplicate Participation, A-2000

A-613 Receipt of Lone Star Card and/or PIN

Revision 15-4; Effective October 1, 2015

SNAP and TANF

Advisors must verify the identity of a person receiving a Lone Star Card and/or personal identification number (PIN) (initial issuance or replacement).

Revision 03-5; Effective July 1, 2003

All Programs

Birth records and other official records are preferred sources of verification.

A-621 Verification Sources

Revision 25-3; Effective July 1, 2025

SNAP and TANF

Verify identity using the following verification sources:

• Adoption papers or records
• Birth certificate - refer to Note: under this bulleted list
• Certificate of Naturalization
• Certificate of U.S. citizenship
• Collateral statement
• Driver license or Department of Public Safety (DPS) identification (ID) card, current or expired
• Finding of citizenship by another federal or state agency
• Hospital or birth records
• Immigration documents
• Self-declaration of driver license or:
  • DPS ID number already on file, along with other identifying information such as date of birth; or
  • DPS ID number listed on Data Broker, along with other identifying information such as date of birth.
• U.S. passport or U.S. passport card
• Voter registration card
• Wage or check stubs or check
• Work or school ID card

Note: People born in Puerto Rico must provide a birth certificate issued on or after July 1, 2010, unless certified previously using a birth certificate issued before July 1, 2010. Staff are responsible for helping a person get birth verification from Puerto Rico.

TP 08, TP 43, TP 44, TP 48, TP 40 and TA 31

Copies of the document used to verify identity for people requesting benefits must be legible and non-questionable. Submit the document for imaging.

Identity and Citizenship

Verify both identity and citizenship for Medical Programs except TA 31, TP 32, TP 33, TP 34, TP 35 and TP 36.

Identity Only

Use one of the following sources as acceptable verification if the document has a photograph and other identifying information such as name, age, date of birth, sex, race, height, weight, eye color or address:

• Driver’s license issued by a state or territory;
• School identification card;
• U.S. military card or draft record;
• Identification card issued by the federal, state, or local government with the same information included on driver’s licenses;
• Military dependent's identification card;
• U.S. Coast Guard Merchant Mariner card; or
• Native American Tribal document.

Use two or more corroborating documents, including but not limited to:

• marriage licenses, divorce decrees or high school diplomas;
• for children under 19, a clinic, doctor, hospital or school record, including preschool or day care records; and
• Form H1097, Affidavit for Citizenship/Identity, signed by another person who can reasonably declare to the applicant’s citizenship, regardless of blood relationship to the person and under penalty of perjury, and that contains the applicant’s name, date of birth, and place of U.S. birth. The affidavit does not have to be notarized, and the Form H1097 should be used only as a last resort when other evidence is not available.

Note: A signed application for Medicaid, including the signature of an authorized representative acting on the person’s behalf, is applicable for all household members on the application except the signee. No person may declare their own identity.

Related Policy

Using State Online Query (SOLQ) or Wire Third-Party Query (WTPY) to Verify Citizenship, A-351.2
Citizenship, A-358.1
Questionable Information, C-920
Providing Verification, C-930
Advisor Responsibility for Verifying Information, C-932

Revision 26-1; Effective Jan. 1, 2026

All Programs

Document how the identity of the person interviewed was verified.

Medical Programs except TA 31, TP 32, TP 33, TP 34, TP 35 and TP 36

Document how the identity of each person requesting benefits was verified. Copies of the document used to verify identity must be legible, non-questionable. Submit the document for imaging.

Related Policy

Documentation, C-940
The Texas Works Documentation Guide (PDF)