PIH Revisions
25-1, Update Section 2130
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Revision Notice 25-1; Effective Jan. 10, 2025
The following change(s) were made:
| Section | Title | Change |
|---|---|---|
| 2130 | Verbal or Emotional Abuse Allegations | Removes HCSSA and HCS references. |
24-2, Makes Changes Throughout Handbook
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Revision Notice 24-2; Effective Dec. 2, 2024
The following change(s) were made:
| Section | Title | Change |
|---|---|---|
| 1000 | HHSC Provider Investigation Program Overview | Removes legislative session information. |
| 1200 | Definitions | Updates, adds new, and deletes obsolete definitions to align with current jurisdiction. |
| 1310 | Allegations | Clarifies the term person receiving services when used in this handbook. |
| 1320 | Providers and Entities | Updates provider to remove ICFs and add residential child-care facilities. |
| 1330 | Cooperating with PI Investigations | Removes state supported living centers. Updates HCS and TxHmL TAC references and removes ICF rule reference. |
| 1340 | Other State Agencies and Investigative Entities | Updates reporting to include HHSC CII as an entity to which PI refers information. |
| 2000 | Reporting Abuse, Neglect and Exploitation | Clarifies the term person receiving services when used in this handbook. |
| 2110 | Physical Abuse Allegations | Clarifies the term person receiving services when used in this handbook. |
| 2120 | Sexual Abuse Allegations | Clarifies the term person receiving services when used in this handbook. |
| 2130 | Verbal or Emotional Abuse Allegations | Clarifies the term person receiving services when used in this handbook. |
| 2140 | Neglect Allegations | Removes ICF, HCS/TxHmL, and HCSSA from examples. Clarifies the term person receiving services when used in this handbook. |
| 2150 | Exploitation Allegations | Clarifies the term person receiving services when used in this handbook. |
| 3000 | Investigating Process | Clarifies the term person receiving services when used in this handbook. |
| 3120 | Intake Priority | Updates Priority II initial contact time frame to make distinction between allegations involving a child and those involving an adult. Removes young adult and SSLC references. |
| 3210 | Notifications to Law Enforcement or the Office of the Inspector General | Removes SSLC reference. |
| 3220 | Notifications to the Provider and Applicable Regulatory Program | Removes ICFs and adds residential child-care facilities to settings. |
| 3230 | Notifications Involving Other State Agencies or Entities | Removes young adult reference. |
| 3310 | Prior Case History | Updates title and clarifies when PI completes a principal case history check. |
| 3500 | Investigation Completion | Removes SSLC. |
| 3510 | Extensions | Updates who grants extensions. |
| 3520 | Investigation Status Report and Report Provision | Removes ICF Five-day Status Report. Adds other entities PI may send a notification of findings to, to align with 3230 in Notification of the Findings section. |
| 3600 | PI Does Not Investigate | Clarifies the term person receiving services when used in this handbook. |
| 3700 | Emergency Services | Clarifies the term person receiving services when used in this handbook. |
| 4210.1 | Administrative Review | Clarifies that HHSC conducts the review and the designated perpetrator returns the Request for Administrative Review to the provided address. |
| 4230.2 | Notification of Release of Findings for School Employees | Updates title of record request letter. |
| 4320 | Appeal Process | Clarifies that HHSC designates the reviewer and updates district to region. |
| 4330 | Appeal Outcome | Removed ICF TAC reference. |
| 4400 | Request for an OIG Comparison Review | Removes SSLC reference. |
| 5000 | The Employee Misconduct Registry | Updates EMR website information. |
| 5110 | EMR-Eligible Employees | Clarifies why certified nurse aides are eligible for the EMR. |
24-1, Updates Sections 1320 and Contact Us
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Revision Notice 24-1; Effective Jan. 16, 2024
The following change(s) were made:
| Revised | Title | Change |
|---|---|---|
| 1320 | Providers and Entities | Adds text to include adults in child care regulation (CCR) settings in PI’s jurisdiction. |
| Contact Us | PIH Contact Us | Updates PI’s contact email to LTCR policy mailbox. |
23-1, Updates Sections 1200, 1320, 3320, 3520, 5200, 5300, 5400 and 5500
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Revision Notice 23-1; Effective July 26, 2023
The following change(s) were made:
| Revised | Title | Change |
|---|---|---|
| 1200 | Definitions | Updates several definitions throughout section. |
| 1320 | Providers and Entities | Removes HCSSA from list of providers. |
| 3320 | Contacts | Updates methods of contact. |
| 3520 | Investigation Status Report and Report Provision | Condenses summary of investigation information. Removes findings notification information specific to community provider cases. |
| 5200 | Notice of Finding to an Employee Designated as a Perpetrator | Deletes sections information and changes title to Reserved for Future Use |
| 5300 | The EMR Hearing | Deletes sections information and changes title to Reserved for Future Use. |
| 5400 | Information Forwarded to HHSC for Recording in EMR | Deletes sections information and changes title to Reserved for Future Use. |
| 5500 | Grievance Hearings | Removes employer action examples. |