Body
Revision 07-4; Effective October 1, 2007
A-611 At Application
Revision 26-2; Effective April 1, 2026
TANF
Verify the identity of the person interviewed. Once identity is verified for a person, do not re-verify.
Related Policy
Identifying Applicants Interviewed by Phone and Prevention of Duplicate Participation, A-2000
Medical Programs except TA 31, TP 32, TP 33, TP 34, TP 35 and TP 36
Verify the identity of all applicants requesting benefits. Once identity is verified for a person, do not re-verify.
Verify the identity of the person interviewed if questionable, if an interview was requested or conducted.
Related Policy
Verification of Citizenship, A-351
SNAP
Verify the identity of the person interviewed.
Verify the identity of both the AR and the person the AR represents If the authorized representative (AR) applies for the household.
Exception: If necessary to meet expedited service time limits, staff only need to verify the identity of the AR being interviewed.
Related Policy
Identifying Applicants Interviewed by Phone and Prevention of Duplicate Participation, A-2000
A-612 Redetermination
Revision 26-2; Effective April 1, 2026
SNAP and TANF
Verify the identity of the person interviewed if not previously verified.
Medical Programs except TA 31, TP 32, TP 33, TP 34, TP 35 and TP 36
Verify the identity of each person requesting benefits during the redetermination, if identity was not previously verified. Once identity is verified for a person, do not re-verify.
Related Policy
Verification of Citizenship, A-351
Citizenship, A-358.1
Verification Sources, A-621
Identifying Applicants Interviewed by Phone and Prevention of Duplicate Participation, A-2000
A-613 Receipt of Lone Star Card and/or PIN
Revision 15-4; Effective October 1, 2015
SNAP and TANF
Advisors must verify the identity of a person receiving a Lone Star Card and/or personal identification number (PIN) (initial issuance or replacement).