26-3, Miscellaneous Changes
Body
Revision 26-3; Effective Aug. 14, 2026
The following sections were revised in the STAR+PLUS Program Support Unit Operational Procedures Handbook:
| Section | Title | Change |
|---|---|---|
| 1230 | U.S. Citizenship | Changes title to Reserved for Future use. Deletes policy language. |
| 1240 | Texas Residency | Adds clarifying language. |
| 1250 | Medical Necessity Determination | Adds clarifying language. |
| 1521.3 | Electronic Mail Communication | Adds clarifying language. |
| 1750 | PSU Staff Notification Requirements for Managed Care Compliance and Operations Unit | Changes title to PSU Staff Notification Requirements for Program Support Operations Review Team. Adds policy language. |
| 1760 | MCO Notification Requirements for Applicants and Members | Changes title to PSU Staff Notification Requirements for Managed Care Contracts and Oversight Unit. Adds policy language. |
| 1770 | MCO Notification Requirements for PSU Staff | Changes title to MCO Notification Requirements for Applicants and Members. Adds policy language. |
| 1780 | MCO Notification Requirements for PSU Staff | Adds new section. |
| 1800 | PSU Online Database Resources | Deletes policy language. |
| 1850 | Service Authorization System Online | Adds clarifying language. |
| 3117.1 | Income and Resource Verifications for MEPD | Adds clarifying language. |
| 3117.2 | Reserved for Future Use | Changes title to Unsigned Applications. Adds policy language. |
| 3117.3 | Unsigned Applications | Changes title to Medicaid Eligibility Decisions Pending Past the Program Due Date. Adds policy language. |
| 3117.4 | Medicaid Eligibility Decisions Pending Past the Program Due Date | Deletes section. |
| 3117.5 | Inquires and Complaints | Deletes section. |
| 3118 | Address Changes for Supplemental Security Income Individuals | Deletes section. |
| 3310 | Intake and Enrollment | Changes title to CCSE Referrals for the STAR+PLUS HCBS Program. Adds policy language. |
| 3311.1 | Interest List Procedures | Changes title to Interest List Management and Enrollment Broker Procedures. Adds policy language. |
| 3312 | Managed Care Enrollment | Adds clarifying language. |
| 3313 | Termination of CCSE Services Upon STAR+PLUS HCBS Program Enrollment | Adds clarifying language. |
| 3313.1 | Procedure for STAR+PLUS HCBS Program Applicants | Deletes section. |
| 3313.2 | Procedure for STAR+PLUS HCBS Program Members | Deletes section. |
| 3320 | Coordination with Medicaid for the Elderly and People with Disabilities | Updates title to Reserved for Future Use. |
| 3321 | General Eligibility Issues | Deletes section. |
| 3321.1 | Disability Determinations | Deletes section. |
| 3322 | Actions Pending Past the MEPD Due Date | Deletes section. |
| 3423 | Intrapulmonary Percussive Ventilator | Deletes section. |
| 3510 | Money Follows the Person and Managed Care | Adds clarifying language. |
| 3511 | Money Follows the Person Procedure | Adds clarifying language. |
| 6300.2 | Institutional Stay | Adds MCCO notification requirements. |
| 6300.3 | Voluntarily Declined Services | Adds clarifying language. |
| 6400 | Disenrollment Request Policy | Updates the name for MCCO. |
| 6500 | Resetting ISP Records in the TMHP LTCOP | Updates the name of Appendix XXVII. |
| 7210 | Timely or Non-timely State Fair Hearing Request | Updates the acronym CRU with A&M. |
| 7214 | State Fair Hearing Evidence Packet | Updates the acronym CRU with A&M. |
| 7221.2 | Financial Denial by MEPD or TW | Adds clarifying language. |
| 7410 | Sustained State Fair Hearing Decision | Removes good cause example. |
| 7421 | Reversed Decision – Effective Date | Adds clarifying language. |
| Appendix I-B | Individual Service Plan Expiring Report | Adds clarifying language. |
| Appendix II | Guidelines for Completing Form H1746-A MEPD Referral Cover Sheet | Updates title to Reserved for Future Use. Deletes policy language. |
| Appendix IV | Form H2065-D STAR+PLUS HCBS Program Reason for Denial and Comments Language | Adds clarifying language. |
| Appendix IX | Time Calculation | Adds clarifying language. |
| Appendix XIX | Nursing Facility Counter Logic | Updates title to Reserved for Future Use. Deletes policy language. |
| Appendix XV | Services Available from Other State Agencies | Updates title to Reserved for Future Use. Deletes policy language. |
| Appendix XXXI | STAR+PLUS Members Transitioning from an NF in One Service Area to the Community in Another Service Area | Changes title to PSU Activities for STAR+PLUS HCBS Applicants and Members Transitioning from an NF in One Service Area to the Community in Another Service Area. Adds clarifying language. |
| Appendix XXIII | Instructions and Access to CARE | Updates title to Reserved for Future Use. Deletes policy language. |
| Appendix XXIV | STAR+PLUS Service Area by Code | Updates title to Reserved for Future Use. Deletes policy language. |
| Appendix XXV | Community First Choice Support Management | Updates title to Reserved for Future Use. Deletes policy language. |
| Appendix XXVII | PSU Users H1700 ISP Form User Guide | Changes title to TMHP LTCOP STAR+PLUS PSU User Guide. |
| Appendix XXX | Relocation Function | Updates title to Reserved for Future Use. Deletes policy language. |
| Appendix XXXIII | STAR+PLUS HEART Naming Conventions | Updates Form H1200 upload requirements. |
| Appendix XXXVI | Long Term Services and Supports | Updates title to Reserved for Future Use. Deletes policy language. |
| Appendix XXXVII | STAR Kids Transition Activities | Updates title to Reserved for Future Use. Deletes policy language. |
| Contact Us | Contact Us | Updates policy mailbox address. |