26-3, Miscellaneous Changes

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Revision 26-3; Effective Aug. 14, 2026

The following sections were revised in the STAR+PLUS Program Support Unit Operational Procedures Handbook:

Section	Title	Change
1230	U.S. Citizenship	Changes title to Reserved for Future use. Deletes policy language.
1240	Texas Residency	Adds clarifying language.
1250	Medical Necessity Determination	Adds clarifying language.
1521.3	Electronic Mail Communication	Adds clarifying language.
1750	PSU Staff Notification Requirements for Managed Care Compliance and Operations Unit	Changes title to PSU Staff Notification Requirements for Program Support Operations Review Team. Adds policy language.
1760	MCO Notification Requirements for Applicants and Members	Changes title to PSU Staff Notification Requirements for Managed Care Contracts and Oversight Unit. Adds policy language.
1770	MCO Notification Requirements for PSU Staff	Changes title to MCO Notification Requirements for Applicants and Members. Adds policy language.
1780	MCO Notification Requirements for PSU Staff	Adds new section.
1800	PSU Online Database Resources	Deletes policy language.
1850	Service Authorization System Online	Adds clarifying language.
3117.1	Income and Resource Verifications for MEPD	Adds clarifying language.
3117.2	Reserved for Future Use	Changes title to Unsigned Applications. Adds policy language.
3117.3	Unsigned Applications	Changes title to Medicaid Eligibility Decisions Pending Past the Program Due Date. Adds policy language.
3117.4	Medicaid Eligibility Decisions Pending Past the Program Due Date	Deletes section.
3117.5	Inquires and Complaints	Deletes section.
3118	Address Changes for Supplemental Security Income Individuals	Deletes section.
3310	Intake and Enrollment	Changes title to CCSE Referrals for the STAR+PLUS HCBS Program. Adds policy language.
3311.1	Interest List Procedures	Changes title to Interest List Management and Enrollment Broker Procedures. Adds policy language.
3312	Managed Care Enrollment	Adds clarifying language.
3313	Termination of CCSE Services Upon STAR+PLUS HCBS Program Enrollment	Adds clarifying language.
3313.1	Procedure for STAR+PLUS HCBS Program Applicants	Deletes section.
3313.2	Procedure for STAR+PLUS HCBS Program Members	Deletes section.
3320	Coordination with Medicaid for the Elderly and People with Disabilities	Updates title to Reserved for Future Use.
3321	General Eligibility Issues	Deletes section.
3321.1	Disability Determinations	Deletes section.
3322	Actions Pending Past the MEPD Due Date	Deletes section.
3423	Intrapulmonary Percussive Ventilator	Deletes section.
3510	Money Follows the Person and Managed Care	Adds clarifying language.
3511	Money Follows the Person Procedure	Adds clarifying language.
6300.2	Institutional Stay	Adds MCCO notification requirements.
6300.3	Voluntarily Declined Services	Adds clarifying language.
6400	Disenrollment Request Policy	Updates the name for MCCO.
6500	Resetting ISP Records in the TMHP LTCOP	Updates the name of Appendix XXVII.
7210	Timely or Non-timely State Fair Hearing Request	Updates the acronym CRU with A&M.
7214	State Fair Hearing Evidence Packet	Updates the acronym CRU with A&M.
7221.2	Financial Denial by MEPD or TW	Adds clarifying language.
7410	Sustained State Fair Hearing Decision	Removes good cause example.
7421	Reversed Decision – Effective Date	Adds clarifying language.
Appendix I-B	Individual Service Plan Expiring Report	Adds clarifying language.
Appendix II	Guidelines for Completing Form H1746-A MEPD Referral Cover Sheet	Updates title to Reserved for Future Use. Deletes policy language.
Appendix IV	Form H2065-D STAR+PLUS HCBS Program Reason for Denial and Comments Language	Adds clarifying language.
Appendix IX	Time Calculation	Adds clarifying language.
Appendix XIX	Nursing Facility Counter Logic	Updates title to Reserved for Future Use. Deletes policy language.
Appendix XV	Services Available from Other State Agencies	Updates title to Reserved for Future Use. Deletes policy language.
Appendix XXXI	STAR+PLUS Members Transitioning from an NF in One Service Area to the Community in Another Service Area	Changes title to PSU Activities for STAR+PLUS HCBS Applicants and Members Transitioning from an NF in One Service Area to the Community in Another Service Area. Adds clarifying language.
Appendix XXIII	Instructions and Access to CARE	Updates title to Reserved for Future Use. Deletes policy language.
Appendix XXIV	STAR+PLUS Service Area by Code	Updates title to Reserved for Future Use. Deletes policy language.
Appendix XXV	Community First Choice Support Management	Updates title to Reserved for Future Use. Deletes policy language.
Appendix XXVII	PSU Users H1700 ISP Form User Guide	Changes title to TMHP LTCOP STAR+PLUS PSU User Guide.
Appendix XXX	Relocation Function	Updates title to Reserved for Future Use. Deletes policy language.
Appendix XXXIII	STAR+PLUS HEART Naming Conventions	Updates Form H1200 upload requirements.
Appendix XXXVI	Long Term Services and Supports	Updates title to Reserved for Future Use. Deletes policy language.
Appendix XXXVII	STAR Kids Transition Activities	Updates title to Reserved for Future Use. Deletes policy language.
Contact Us	Contact Us	Updates policy mailbox address.

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