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Revision 24-4; Effective Sept.1, 2024
The Community Services Interest List (CSIL) is a web-based application for tracking people interested in receiving services in various Community Care programs if funding is not available.
The CSIL can be used for a variety of functions. The system works in real- time, and once data is entered into the system, it is accessible to anyone with the correct permissions. Some functions are restricted to a few people with specific permissions. Permissions are designated by user groups. A user group is made up of users with permission to perform various functions in the CSIL application. Example: The CSIL Admin group can perform some functions that the CSIL Worker group cannot. Regional management decides which group(s) staff will be assigned, and more than one group may be approved.
The CSIL system is used to:
- enter a person on CSIL directly or through the Long-Term Care Services Intake (NTK) System;
- track monitoring contacts;
- update information on people listed on CSIL;
- release groups of people listed on CSIL when funding is available;
- let supervisors assign people’s interest requests to caseworkers;
- close people from the interest list when certified;
- search for people listed on the CSIL; and
- determine a person's status on the CSIL.
Find complete instructions for use of the CSIL on the Web Based Training website.