25-2, Handbook Changes

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Revision 25-2, Effective Sept. 2, 2025

The following change(s) were made:

Section	Title	Change
1000	Electronic Visit Verification Policy Handbook Introduction	Updates text and link to the Texas Administrative Code (TAC).
1100	EVV Overview	Updates text and link to policy.
1200	State Laws and Texas Administrative Code	Updates text and TAC link.
1400	Failure to use an EVV System	Updates text and TAC link.
1500	Resources and Communications	Updates text.
1600	Key Terms	Updates key terms, adds definition.
2000	EVV Stakeholders	Updates text.
2300	State Provided EVV System Vendor	Updates text and TAC link.
2400	EVV Proprietary System Vendor	Adds new section. Previous text moves to 2500.
2500	Program Provider	Moves previous 2400 EVV Proprietary System Operator here, updates text and TAC links, adds link to handbook section.
2600	Financial Management Services Agency	Moves text from previous 2500 Program Provider here, updates text and TAC links.
2700	Member	Moves text from previous 2600 Financial Management Services Agency here, updates text and TAC links.
2800	CDS Employer	Moves text from previous 2700 Member here.
2900	CDS Employer	Adds section, moves text from previous 2800 here, updates text and TAC link.
3000	Programs and Services Required to Use EVV	Updates text and TAC link.
3100	EVV Service Bill Codes	Updates text.
4120	EVV Proprietary Systems	Updates text.
4130	Select an EVV System	Updates text.
4200	EVV Training	Updates text.
4210	EVV Training Requirements for Program Providers	Updates text.
4220	EVV Training Requirements for FMSAs	Updates text.
4230	EVV Training Requirements for CDS Employers	Updates text.
4240	Training Requirements for Service Providers and CDS Employees	Updates text.
4250	EVV Training Registration	Updates text.
4300	Credentialing	Updates text.
4400	Data Collection	Updates text.
4500	Service Authorizations	Updates text.
4600	Schedules	Updates text.
4610	Schedule Types	Updates text.
4700	EVV System Transfer	Updates text.
4710	How to Transfer to the State Provided EVV System	Updates text, adds link.
4720	How to Transfer to an EVV Proprietary System	Updates text adds link.
5000	EVV Proprietary System	Updates text and TAC link.
5020	EVV Proprietary System Operator Responsibilities	Updates text and TAC link.
5030	EVV Proprietary System Onboarding Process	Updates text.
5040	EVV Proprietary System Operational Readiness Review	Updates TAC links.
5060	EVV Proprietary System General Operations	Updates text.
5080	Proprietary System Operator Compliance	Updates text.
7000	Clock In and Clock Out Methods	Updates text.
7010	Manually Entered EVV Visits	Updates text.
7020	Mobile Method	Updates text.
7040	Alternative Device	Updates text.
7070	Multiple EVV Visit Transactions	Updates text.
8030	Bill Hours	Updates text.
9010	Required Visit Maintenance	Updates text.
9020	Auto-Verification	Updates text.
9080	Last Visit Maintenance Date	Updates text.
9090	Visit Maintenance Reduction Features	Updates text.
11010	EVV Usage Reviews	Updates text.
11020	EVV Landline Phone Verification Reviews	Updates text and TAC link.
11040	Formal Appeal of HHSC Enforcement Action	Updates TAC link.
12010	EVV Usage Score	Updates text.
14000	Reports	Updates text.
14010	EVV Portal Standard Reports	Updates text.
14020	EVV System Standard Reports	Updates text.
15020	Non-EVV Services	Updates text.
17000	EVV CDS Employer Policies	Updates text and TAC links.
17010	CDS Option Stakeholders	Updates text.
17020	CDS Employer Steps Prior to Using an EVV System	Updates text.
17030	CDS Employer(s) Using an EVV System	Updates text.
17040	Failure to Use an EVV System in the CDS Option	Updates text.
EVV Forms	EVV Forms	Adds Form 1718, Electronic Visit Verification (EVV) Responsibilities and Additional Information (Managed Care Organization) Adds link to Form 1732-S, Management and Training of Service Provider.

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