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Revision 24-4; Effective Dec. 1, 2024
The file date of an application is the date the Texas Health and Human Services Commission (HHSC) receives an application form containing the person’s name, address and valid signature. This is day zero in the application process.
Applications can be submitted through any of the following channels:
- online through YourTexasBenefits.com;
- in the local office;
- by mail, fax or phone
For electronically filed applications, the file date is the date the applicant clicks the Submit Application button in YourTexasBenefits.com.
For applications received after the close of business or on days when HHSC is closed, including weekends and holidays, the file date is the next business day.
If an application is denied in error, protect the original file date of the application no matter how old the application for assistance is.
Send Notice H1236, Notification of Receipt of Application, to the nursing facility or ICF/IID where a person resides or plans to reside within 10 calendar days from receipt of an application. Provide a Form H1800, Receipt for Application/Medicaid Report/Verification/Report of Change (PDF) if the person requests a receipt. A person can request Form H1800 by fax or mail. Mail the receipt to the person’s listed address.
Related Policy
Previously Completed Application, B-5000
Application Due Dates, B-6410