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Revision 25-2; Effective June 6, 2025
Member rights and responsibilities are included in the member handbook. The required critical elements for member handbooks is found on the Texas Medicaid and CHIP - Uniform Managed Care Manual webpage.
The member handbook must be provided to the applicant, member, or authorized representative (AR) at application. This document is shared in the language preference expressed by the applicant or member.
In addition, an applicant, member or AR may refer to the Title 1 Texas Administrative Code (TAC) Chapter 353, Subchapter C, Member Bill of Rights and Responsibilities, to view the full list of member rights and responsibilities.